Owner Services

We find tenants that treat your home like their own.

Philosophy Approach Services

The Nest Philosophy

This is a nuanced field and doing it well requires intuition, patience, good people skills, and a sense of humor. It’s helpful to know how (or whether) to thaw a frozen pipe, diagnose a motionless garbage disposal, and change an air filter. We have these skills, too, and more!

We do this work because we know how important it is to nest. We believe deeply in the quality living and obsess over comfort, community and great spaces. Because we’ve been tenants and owners, we know how to deliver results for our clients, and an outstanding living experience for our modern dwellers. Happy home means a happier home life. Happy modern dwellers and satisfied homeowners cultivate stronger, sustainable and robust local communities. We’re for that! In fact, every year we contribute in every possible way to local organizations making a difference in the city.

We manage a portfolio of great spaces. Trusting them to tenants requires a major leap of faith, great interpersonal skills, and a lot of careful screening. We have an outstanding 10-year track record and we’re proud of it! We were voted a top property management company in the Washington City Paper “Best Of” issue every year from 2011 to 2018. We were also delighted to be named a “small gem” workplace in the Washingtonian’s popular Top 50 Places to Work competition. We just love what we do and we think it shows.


What makes us different?

We genuinely care about the people we’re working with.

We’re careful to pay attention to detail and communicate as often as possible. We don’t just place tenants based on credit scores and call it a day. We want tenants to fall in love with their new homes. That takes a lot of work. From interviews, innovative marketing, showings and extensive reference checks, we go above and beyond when selecting tenants. And when someone calls a Nest property home, we offer services that far exceed industry standards. Our team is “at the ready” to make sure your tenants are having a great living experience, problems are handled quickly and your investment is protected. Traditional property management companies have one property manager for every 50--‐75 units under management. Our ratio is 25 to 1. We deliver twice the service, and we love what we do. Nest DC redefines property management and it’s an industry that could use a makeover!

Services

We are detail oriented and flexible as property managers. We can work with owners interested in being hands-off, or highly involved. We offer a full range of property management services.

MARKETING + NEST ABOUT TOWN

  • Professional real estate photos

  • Listing on nest-dc.com website and other popular online sites like Trulia & Zillow

  • Listing on Nest Facebook, Instagram + Twitter feeds

  • Evening & Saturday open house(s)

  • Consistent company advertising on Facebook, Twitter and regular exposure on DC Urban Turf, Exposed Brick and more

  • Community presence and partnership. We regularly co-host community fundraisers, participate in neighborhood cleanups throughout the city, and many staff take on leadership roles as volunteers with area non-profits.

ONGOING MANAGEMENT

  • Use of Appfolio, a state of the art online property management software

  • 24 hour emergency call services

  • Maintenance coordination

  • Online bill pay for tenants & owners via individual portals in Appfolio

  • Owner/Tenant newsletter and regular check-ins

    • ASSET MANAGEMENT

  • Monthly statement to owners with income and expense reports with owner portal to Appfolio

  • Management and maintenance of escrow account

  • Annual tax summary for schedule E filing (royalty and rental income/expense)

    • CITY REGULATORY COMPLIANCE

  • Guidance navigating DC's compliance and regulatory processes

    • DESIGN/ PROPERTY UPGRADES & IMPROVEMENTS (as additional services)

  • Assess property and manage improvements to maximize profit and preserve investment

  • Manage property upgrades and capital improvements

    • Watch a video for a full overview of our services!

    We found a perfect balance between positive cash flow and positive experiences for tenants and for owners. Our fees are competitive. Monthly management is 8% of rents received for condominium units and 10% of rents received for row houses and free-standing houses. Leasing and marketing fees are 90% of one month’s rent which includes professional photos, listings, convenient showings for prospective tenants as well as condo compliance, lease prep, tenant background checks and interviews, tenant orientations, video walkthroughs and more. If owners would like to do the marketing on their own, the balance of our services (vetting, lease, & move-in) are offered at 45% of one month’s rent. Please note that we only offer our leasing services for properties that we are subsequently managing.

    Other turnkey concierge services like property upgrades, regulatory compliance, interior design and improvement services can be offered for additional fees. Owners are responsible for providing multiple sets of keys/fobs for each tenant and for Nest DC.

    Please contact us for a visit! We look forward to seeing your home and walking you through our services. Hope to meet you soon!