Maintenance is Her Favorite Part.

Our founder, lisa, was Nest’s very first in-house maintenance tech. For more than a decade, she showed up with paint in her hair and a toolbox in hand. She believed maintaining homes wasn’t just about fixing what was broken — it was about care. Care for our clients, our community, our people, our planet, and the democracy that ties it all together.

That spirit still guides us. Today, our licensed general contracting team is led by Director of Maintenance Travis DonBullian — who’s also had paint in his hair for decades. Together, we keep the Nest tradition alive: solving problems cheerfully, offering fully benefited career-track jobs, and caring for DC’s housing — from historic row-houses on Capitol Hill to modern apartments across the city. At Nest DC, we don’t just fix things. We care the most — and we’re committed to keeping your home happy, healthy, and hassle-free.

Repairs + Emergency Maintenance: What to Expect

When residents call or submit a maintenance ticket through their portal, our team quickly triages:

• If it’s a simple fix, we guide residents through it.
• For smaller repairs (a few hundred dollars), we dispatch one of our in-house techs.
• For bigger or specialty issues, we engage vetted vendors like appliance pros, roofers, and masons.

From leaky faucets in Logan Circle to roof repairs in Brookland, Nest DC serves as the single point of contact for all maintenance and service providers, keeping owners in the loop every step of the way so repairs are handled at the right price, at the right time.

Emergency Call Service: We’re On It

• Available to residents 24/7/365
• Rapid response to secure the property
• Vendor coordination to stabilize and solve emergencies fast

The Nest-Well Visit: Prevent Problems Before They Start

The Nest-Well Visit is an annual wellness check-up designed for the unique rental homes of Washington DC — row-houses, condos, and historic properties alike. Less hassle. Lower costs. Happier residents. Healthier investments.

What’s included:

• Dryer vent cleaning (remove, clear lint, inspect, reinstall)
• Safety device testing (smoke/CO detectors, fire extinguisher)
• Appliance performance checks (fridge coils, dishwasher filter, microwave vent)
• Water heater inspection
• Plumbing health review (fixtures, shut-offs, supply lines)
• Bath exhaust fan cleaning and check
• Leak inspections (bath, kitchen, walls, ceilings)
• Pest/rodent signs check
• Lock & access control review
• Tagging main water shut-off
• Photo-documented condition report
  
  

A La Carte Options:

Every home is unique. Owners can add:

• Landscaping
• Gutter cleaning
• Exterior drain snaking
• HVAC/boiler servicing
• Pest control
• Fireplace, sump pump pit, backflow preventer servicing