OFFBOARDING

PLEASE ARRANGE FOR ALL OF THEM TO BE PUT IN YOUR NAME AFTER THE FINAL WALKTHROUGH INSPECTION

• Pepco: 202.833.7500
• Washington Gas: 703.750.1000
• DC Water: 202.787.2000 (If the tenants have been added to the water bill, please remember to call and remove them from the account.)
• Cable: Contact your Provider

After the tenant move-out walkthrough, you will receive move-out documentation, video of the space, and security deposit recommendations from the turnover team. Based on the results of the move-out walkthrough, we will be able to work with you as you decide to withhold or not. Withholding decisions must be made within 30 days of the tenant’ move-out as tenant’s security deposits must be returned within 45 days of move-out.

We only suggest withholding from a security deposit if there is damage that is above “normal wear and tear” or malicious. While in other jurisdictions, a security deposit could be used to cover any repairs, DC law is incredibly tenant friendly and vague. Even with evidence of damage, it can be a risk to withhold from a security deposit as tenants have the option to take landlords to small claims court at very little cost and risk to them.

After the tenant security deposit is processed, we will return your remaining owner reserve via ACH to the account we have on file, along with a final emailed statement. Keep in mind that if any repairs come up between now and then, we may pull from that reserve so that number may change. If you have any questions on any of this, please email finance@nest-dc.com.