I am thankful to have Nest DC as our property management company. From day 1, they genuinely cared about the residents. They hosted a small gathering at their new office space and also came to our building. They gave us each a small gift bag - simple gestures that showed us they cared about our community and it gave us an opportunity to get to know them on a personal level.
Unfortunately, I had holes in my wall from the previous property management company looking for a leak (they didn't find) and they just left giant holes in several walls/units. Nest came right out and fixed it within the first few weeks of their taking over. The holes had been there for months without the other property management company doing a thing about it.
I ended up having a clog in my kitchen sink. The clog was from a separate unit - I could tell because I don't cook and somehow potatoes were in my sink. Nest sent someone straight out and this was on a Saturday night.
Also, I would like to commend the staff for being so attentive and helpful. They really do make that extra effort that means so much to owners and/or renters.
Caroline B. - Client
I had a really terrible experience with another property management service in DC. Nest DC was highly recommended by several friends, so I switched to them. They were extremely helpful and got my condo rented in THIRTEEN DAYS.
My experience was that Nest employees were immediately responsive by email, moved quickly, advertised widely, showed my place to a number of people, and notified me of every showing and indication of interest on the part of prospective tenants.
Fine, fine service. Two thumbs way up.
Edward Jones - Homeowner
"After three months of struggling with mildly-interested potential tenants, endless property showings multiple last-minute lease-defaulters, I called Nest DC. In less than two weeks, I met with the Chief Nesters, signed a contract, handed over keys, and signed a tenant - all with the assurance that I never have to to personally deal with my building managment again. As a DC local who lives less than 10 miles from my rental property, I thought that I could handle the task of managing my own rental, but the cheerful and effective Nesters have taken all of the pain out of property management for me, and I would never dream of going back!"
Colby Riley - Homeowner
"As a US Foreign Service Officer moving overseas, I did not have a lot of time before my departure, and it was very important for me to find tenants who would appreciate and care for my home the way I do. Nest was wonderful to work with, and they quickly found me the PERFECT renters who I am thrilled to have in my home! I highly recommend Nest DC."
Norma - Homeowner, Northwest DC
"Professional, personanal, courteous and reliable ... the Nest DC team epitomizes these characteristics, from my initial meeting with them all the way through to settling the new tenant into my place. Highly recommended!"
Andrew Miller - Homeowner, Kalorama
"Thanks so much, Nest DC, for all of your help. This process has been such a smooth one. I was worried when our house didn't sell that finding a tenant and a property managment company would be incredibly complicated but Nest has taken all the work from us and achieved a great result!"
Matt Handley - Homeowner
"A fabulous blend of true professionalism and uncompromising style, NEST stands alone in a town riddled with mediocre property management companies. I rely upon them as a trusted source for the care of my client’s real estate investment properties. They don’t disappoint!"
Gordon Harrison - Principal, Alexander & Associates / Long & Foster Real Esrate, Inc
"I meticulously renovated my home over many years and it was truly a labor of love. When I had to move out of state for work reasons, I was very reluctant to have it as a rental. Lisa instantly put me at ease when I met with them. I knew with their management style, all the work I had done wouldn't just be lost or spoiled by someone who didn't care. I now have a tenant that loves the house (almost) as much as I always did and I can focus on my work without the stress of being a long distance landlady."
Carmen Lockhart - Homeowner , Columbia Heights
"The service levels and knowledge sharing that Nest DC consistently provide are unmatched in this town. When working wiht Nest DC, you enter a partnership that is driven by Lisa's expertise at planning, coordinating and collaborating - seven days a week. Managing countless details with limited time, is always challenging, but with Nest DC, individualized solutions - with options - are regularly delivered on time, as discussed. We highly recommend them!"
Mardell Moffett and Dan Conway - Homeowners, Hyattsville, MD
"I decided to use the uber-professional services of Nest DC as I transitioned the condo that I was living in to a rental unit. Lisa Wise, and the rest of the Nest DC associates are true pros. They provided highly personalized and attentive service and were happy to take care of every issue, large and small. I used them for tenant placement and property updates/design. They found the perfect tenant and the unit shined like new as a result of their upgrades. I would use Nest in the future no questions asked. I can't imagine doing it on my own, especially since they make it so easy for me. "
Phil McNamara - Condo Owner, Dupont Circle