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Updated Real Estate Terminology

Nest DC

When it comes to fair housing in DC, we sometimes find ourselves asking “Is that legal?” and following up with, “And is it ethical?” There’s a difference, and trends in real estate certainly have not always embraced that second question.



In 2020, there was a shift in the broader political landscape that accelerated the conversation around equitable and accessible housing. Certainly, the bigger problems to solve when it comes to racism in the housing industry are how we undo the wrongs that purposefully exclusive systems have wrought, and how we can dismantle discriminatory practices that still take place in the buying, lending, and appraisal industries. If you want to learn more, we highly recommend reading The Color of Law (as a starting point!). 


But, a pretty immediate and easily actionable change are the words we use in our listings, when talking to residents, and even when we discuss things internally. The language we use matters. If you aren’t already familiar with the updated real estate terminology, this post is for you! These are just some of the update real estate terms that you need to know if you’re working in the housing industry in DC and beyond. 

Master Bedroom

In 1995, HUD actually determined that using “master” as a descriptor was not against fair housing laws; but that doesn’t mean industry standards can’t change and promote language that doesn’t have racist roots. There’s no reason to use a term that evokes slavery. Updating property descriptions to erase that word from the real estate vernacular is the clearest example of this industry-wide progress.

What we say now: primary bedroom/suite, main bedroom, largest bedroom.


Landlord

The industry hasn’t exactly caught up here but it’s worth noting that the term “landlord” is also outdated and offensive. While it’s still used in many places, we choose to use language that isn’t indicative of medieval serfdom.

What we say now: housing provider, lessor, homeowner.


Section 8

Using the term “Section 8” isn’t illegal. In fact, you’ll see it all over HUD’s website. But, Section 8 has such a negative connotation that it actually contributes to biases against households who are recipients of rental assistance. It’s a term you’ll hear used to describe a “type” of tenant rather than the program itself, and that stereotype is a problem. Discrimination based on source of income is illegal in DC and Flock, we talk about these programs and their clients in respectful terms.

What we say now: Housing Choice Voucher Program or the specific program name, if not HCVP


Voucher Tenant

As stated above, rental subsidy programs and the tenants who use them often get stereotyped, ignored, and discriminated against. Internally, we strive to strike this type of language from our vocabulary. Change happens with us first. Especially when we know that working with rental assistance programs is a win-win for the community.

What we say now: voucher recipients, tenants who receive rental assistance, or recipients of (insert specific program name here) grant.


Mother-in-Law Suite

In DC, it’s illegal to discriminate based on familial status. Appearing to designate in your rental property listing that certain rooms are meant for one type of person or that you are catering to a traditional family dynamic doesn’t line up with fair housing. Rather than offending nontraditonal families and implying they aren’t welcome, the real industry needs to use inclusive terms.

What we say now: guest suite, separate suite, additional suite.


Nursery

Along the same lines as the above, there’s no reason to exclude folks who don’t fit the traditional family narrative that pervades real estate listings. 

What we say now: additional bedroom, flexible living space.


Jack & Jill Bathroom and His & Hers Sinks

Talk about outdated! There’s no reason to assign gender to rooms and exclude folks who don’t identify with them. This is sexist terminology that reinforces gender norms. If our local bar can get this right, surely real estate professionals can do better, too.  What we say now: adjoining bathroom; dual sinks, shared bathroom/vanity.


Walking Distance and Walk-in Closet

This one might not jump out at you as being discriminatory, but calling out proximity to neighborhood amenities by saying they are within walking distance is ableist, and excludes folks who are differently mobile. It’s better to factual when possible. 

What we say now: X blocks away, X miles to; wardrobe, dressing room.


While none of these changes are legally required, it’s a matter of ethics and inclusivity. Using affirmative language matters. When we buy, sell, and manage properties, we are obligated to serve the clients and residents who live in them and treat them respectfully and equitably. If you’re the cautious sort, using affirmative and inclusive language is also the safe bet, and can help you steer clear of any discrimination claims.


This list isn’t comprehensive, as anti-racist and inclusive learning continues and will keep shaping our industry. Do you have any alternative language to add that you’ve been using? Let us know in the comments below!


Further reading: Now that you’re equipped with updated real estate terminology, maybe you’re ready to screen your first tenants! Take a look at ourBest Practices for Tenant Screening in DC.


By Sarah Jackson 03 Apr, 2024
Classification: Full-Time, Exempt Location: 87 Florida Ave NW Office and Portfolio Properties Office Hours: 8:30AM-5:30PM, M-F - required occasional after hours for project management of emergency issues Position Objective: This position is uniquely qualified to handle all aspects of property management for a specific set of properties and clients within the Flock portfolio. With exceptional customer service, time management, and knowledge of the industry, this role ensures the delivery of best-in-class property management by caring for our client’s investments and ensuring that their assets are well cared for. There will be a continuous focus on the leasing, maintenance, and finance portion of the work while also ensuring that our residents receive the highest level of service. Success in this position depends on the effective management of our properties and delivery to the Nest DC standards. How to Apply Interested and enthusiastic applicants should apply and upload a resume, cover letter, and salary requirements via the Nest Career Center. -No phone calls please. Applications accepted until position filled. -Please note that only those individuals whose qualifications match the current needs of the organization will be considered applicants and will receive responses from Flock. -Flock provides a very competitive compensation and benefits package. -Flock is an equal opportunity employer. To learn more about our Flock Benefits and Perks, visit https://flock-dc.com/careers
Nest DC will help you choose whether it is better to hire a property manager or self-manage.
By Lydia La Motta 23 Feb, 2024
When managing rental properties, housing providers often face a crucial decision: hiring a property manager or handling the responsibilities themselves. This choice significantly affects the upkeep, profitability, and success of their rental business. While some housing providers prefer the hands-on self-management approach, others go for the expertise professional property management services offer. In this article, Nest DC will help you explore the considerations involved in both options, helping you make informed decisions that align with their goals and resources. Responsibilities of Housing Providers Before deciding whether to manage your properties yourself or hire a professional, understanding the critical responsibilities of a housing provider is crucial. Here's a breakdown of the essential duties you'll need to handle, regardless of your management approach: Keeping Your Properties Top-Notch  Safety and Habitability: As a housing provider, you need to ensure that your property is safe, livable, and well-maintained. Additionally, you need to respond promptly to repair requests, conduct regular inspections, and schedule upkeep tasks. Building Strong Tenant Relationships: You should create positive living experiences for your tenants. Be accessible for their concerns, clearly communicate lease terms and policies, and handle disputes fairly and respectfully. Ensuring Steady Cash Flow Timely Rent Collection: You need to implement clear procedures for rent payments, enforce deadlines consistently, and follow legal protocols for late payments.
By Lydia La Motta 12 Feb, 2024
Salary: $120k + additional performance based awards Classification: Full-Time, Exempt Location: 87 Florida Ave NW Office and Portfolio Properties Position Objective: The Chief Business Officer tends to the fundamentals of the business: systems, company performance, data management and analytics. With a leadership team, you ensure smart growth design and operations and work within EOS (Entrepreneur Operating System) to ensure continuity and accountability across leadership and throughout the organization. We measure progress using EOS models. Those measures are negotiated and agreed upon. We are ready to grow but, we are measured in our approach. We’ve rushed things before so intentionality is essential. We have every ingredient for success with the right Chief Business Officer. What is profit for Flock and Nest? Great jobs, local procurement impact, work life balance, justice. Our community is better with us. Plus profit. The Chief Business Officer ensures we balance these priorities. Throughout 2023, Nest re-designed our service delivery model to achieve more efficiency, profitability and strength of reputation. This redesign is complemented with investments in brand strategy, marketing and growth models and a strong vendor partners. Sales, marketing, communications, operations and finance roll up to the CBO with links to legal and HR and our core service: property management. This executive tracks industry trends in real time and leverages insights to capitalize on growth opportunities and manage risk. How to Apply Interested and enthusiastic applicants should apply and upload a resume, cover letter, and salary requirements via the Flock Career Center. -No phone calls please. Applications accepted until position filled. -Please note that only those individuals whose qualifications match the current needs of the organization will be considered applicants and will receive responses from Flock. -Flock provides a very competitive compensation and benefits package. -Flock is an equal opportunity employer. To learn more about our Flock Benefits and Perks, visit https://flock-dc.com/careers
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